Last updated: July 12, 2026
Scope
This Privacy Policy explains how SpaFilterAdapter.com collects, uses, discloses, and protects information when you browse the website, create an account, contact us, or place an order. It applies to information handled through this website and related customer service communications.
Information We Collect
Depending on how you use the site, we may collect:
- Contact and order information: name, email address, phone number, billing and shipping addresses, order details, and customer service messages.
- Account information: login and account details if you create an account. Passwords are stored in protected form; we cannot view your password.
- Payment information: payment method and transaction details. Payments are processed by third-party payment providers such as Stripe. We do not store your full payment-card number on our servers.
- Device and usage information: IP address, browser and device type, operating system, referring pages, pages viewed, interactions, approximate location derived from IP address, and cookie or similar technology identifiers.
- Marketing and feedback information: email preferences, responses to follow-up messages, and product feedback you choose to provide.
How We Use Information
- Process payments, fulfill orders, arrange shipping, and provide order updates.
- Operate customer accounts and respond to questions, returns, warranty requests, and support needs.
- Maintain, secure, troubleshoot, and improve the website and shopping experience.
- Measure site traffic, advertising performance, and how visitors use the site.
- Send post-purchase feedback requests and, where permitted, promotional communications. Promotional messages include an available unsubscribe method.
- Prevent fraud, enforce our terms, protect legal rights, and comply with legal obligations.
Cookies and Similar Technologies
We and our service providers use cookies and similar technologies for essential store functions, account sessions, cart and checkout operation, security, analytics, advertising measurement, preferences, and embedded content. Disabling cookies in your browser may prevent the cart, checkout, account, or other site features from working correctly.
The site currently uses Google Analytics and Google Ads technologies to measure traffic and advertising performance. Pages containing embedded social content, such as X posts or videos, may also allow that provider to collect usage information under its own privacy policy.
How We Disclose Information
We may disclose information as reasonably necessary to:
- Commerce and payment providers, including WooCommerce and payment processors such as Stripe.
- Shipping and fulfillment providers that deliver orders.
- Hosting, security, analytics, advertising, email, and technical providers that help operate and protect the website.
- Professional advisers and authorities when required by law or reasonably necessary to protect rights, safety, property, users, or the public.
- A successor or transaction participant in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.
We do not sell personal information for money. Some analytics or advertising technologies may be treated as “sharing,” targeted advertising, or a similar regulated activity under certain privacy laws.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, warranty administration, accounting, tax, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by the type of information and our obligations.
Your Choices and Privacy Rights
You may unsubscribe from promotional emails using the link in the message. You can also use browser settings to manage cookies, although essential store functions may be affected.
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; receive a portable copy; object to or restrict certain processing; or withdraw consent where processing is based on consent. These rights may be subject to legal exceptions. To submit a request, email support@spafilteradapter.com. We may need to verify your identity before completing a request.
International Visitors
SpaFilterAdapter.com operates from the United States. If you access the site or place an order from another country, your information may be processed in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from those in your country.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure.
Children’s Privacy
The site is intended for adults purchasing hot tub equipment and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
Third-Party Sites and Services
Links, embedded content, payment tools, shipping services, and other third-party features are governed by the privacy practices of those third parties. We encourage you to review their policies.
Changes to This Policy
We may update this policy from time to time. The revised policy will be posted on this page with a new “Last updated” date. Material changes will be communicated when required by applicable law.
Contact Us
Questions or privacy requests may be sent to support@spafilteradapter.com.